What to do if you don’t receive your payment? Step by step what to do in Australia 2024

Unfortunately, this happens in Australia a lot. More often if you are an immigrant with temporary visas. Yes, apologies for being honest. Sometimes social media is full of hype about coming to Australia and becoming rich in 2 months. 

More likely, you will not earn enouth to have savings (9.4M Australians have less than $1000 in savings in their bank account- Read the full article) and could happen that one your bosses forget to transfer you the money. 

HEY YAKKA, what’s going on? You are a Hire labour company using top-notch technology. Why can’t you avoid it? …. mmm no we can’t avoid cunts. And there are a lot of little mother fu**rs who mess with labourers. This has been happening outside the app for ages and just to clarify Yakka cannot get involved between parties. However, the labourer may take appropriate legal action if necessary, and the builder’s reputation may be affected on the platform. 

One good thing about use our app is that everything is recorded and when you finish your work you got an invoice generated. That invoice is mandatory to get paid. Anyway, we made a bit of research in case that the labour havent received their payments.

In the goverment page said: 

1- “Send a reminder via email or sms”. 

Here is an example:

To:  (Insert recipient email -generally accounts payable- here)
CC:  (insert other relevant emails (e.g. Business Director or owner) here)
Subject:  Invoice Payment Reminder – IMPORTANT

Dear (insert accounts payable name)

Note: it is best if you use their name as it makes it more personal.

This is a friendly reminder that the following invoice is now 7 days overdue:

Invoice Date: (insert date of original invoice) 

Invoice No: (insert invoice number) 

Invoice Amount: (insert invoice amount)

We understand that oversights happen but would appreciate prompt payment of this amount. Could you please let me know when I can expect payment? If payment has already been made please disregard this email.

Thanks in advance for your cooperation.

Best regards,
(Insert Name)

(insert position title) 

If this dont help, continue with the second step

2- Check and send your letter of demand

Example

Letter of demand

Select date

[your business name]

[your ABN or ACN]

[business address]

[contact details]

[other party’s name]

[other party’s address]

Dear [name],

I am writing in relation to the amount of $[enter amount ‘including GST’]. According to my records this was due to be paid by you on select date and remains outstanding. My requests for payment are listed below.

The amount relates to [describe services] provided to you at your request, on select date.

Please find enclosed a dated copy of the invoice and note that it specifies [describe payment terms and instructions]. I have also enclosed the following documents:

1.  [name of document]

2.  [name of document]

[List and enclose previous requests for payment and any other relevant documents that support your claim for the amount owing.]

Please be advised that I demand payment of the invoiced amount plus an amount of $[amount] for late payment interest as agreed in our contract dated on select date within seven days of the date of this letter.

Payment should be made by [describe how you’d like to be paid, including any bank details].

If payment is not received within seven days of the date of this letter I reserve the right to take further action to recover the money without further notice to you.

Yours sincerely,

[signature]

[your name and title]

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